Press Pro Dry Cleaners Inc.

Disclaimer

We will always treat your items with next-level service, but please read and understand our policies. We handle your articles with utmost care and employ suitable processes for their nature and condition. However, we cannot accept responsibility for inherent weaknesses or defects in materials not readily apparent before processing. This disclaimer applies to all items, especially delicate fabrics like suedes, leathers, silks, satins, double-faced fabrics, vinyl, and polyurethanes, as well as trimmings like buckles, beads, buttons, and zippers, along with any alterations or repairs.

Knowing and Understanding Your Suede and Leather Garments

Unlike synthetic material, leathers and suedes vary in texture, colour, surface smoothness, blemishes, and wrinkles. Imperfections of this kind are proof of the original nature of the genuine product.

The cleaning of suede, leather and furs restores the oils and colour, as nearly as possible. However, the professional leather cleaner cannot control the methods and materials used in the tanning and manufacturing processes.

Modern processing methods and equipment allow most suede, leather and fur garments to clean beautifully, however there are some exceptions due to skin quality, manufacturing methods, and condition due to wear.

We take the utmost care of your garments, however there is an “owner’s risk” involved in the cleaning of my natural skin and that no guarantee or warranty is implied or expressed by Press Pro Dry Cleaners Inc. or it’s agent regarding colour, texture, shrinkage, stain removal, and damage that may occur due to weak skins or unserviceable materials used in the manufacturing of your garment.

For laundering, please note wash-and-fold services are processed by weight rather than garment count, so items are not individually inspected. Therefore, we cannot be held responsible for any claims, including shrinkage, discoloration, runs, rips, tears, or other damage, nor can we accept liability for any items claimed lost or missing.

Neither partner will be held liable for any items claimed sent, missing or damaged. We are also not responsible for any item(s) claimed lost or stolen from designated drop off or delivery areas. But we promise to always do our best.

Collection and Use of Your Personal Information

Personal Information

While using our Service, we may request certain personally identifiable information from you that can be used to contact or identify you. This information may include, but is not limited to:

• Email address
• First and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Bank Information
• Credit Card Information

Usage Data

We automatically collect Usage Data when you use our Service. This data may include details such as your device's IP address, browser type and version, the pages you visit on our Service, the date and time of your visit, the duration of time spent on those pages, unique device identifiers, and other diagnostic information.

When you access the Service through a mobile device, we may also collect certain information automatically, including but not limited to the type of mobile device you are using, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic information.

Use of Your Personal Information

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: Including monitoring and analyzing usage of our Service.
• To manage your account: Handling your registration as a user of the Service and providing access to various functionalities available to registered users.
• To fulfill a contract: Developing, complying with, and carrying out the purchase contract for products, items, or services you have bought or any other contract with us through the Service.
• To contact you: Via email, phone calls, SMS, or other forms of electronic communication to provide updates or information related to functionalities, products, or contracted services, including necessary security updates.
• To provide information: About news, special offers, and general details about other goods, services, and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out.
• To manage your requests: Attending to and handling your requests to us.

Sharing Your Personal Information

We may share your personal information with service providers, for business transfers, with affiliates, with business partners, and with other users when you interact in public areas.

Retention, Transfer, Disclosure, and Security

We will keep your Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal obligations, dispute resolution, and enforcement of agreements.

Your information may be processed at the Company’s operating offices and other locations. By agreeing to this Privacy Policy and submitting your information, you consent to such transfers.

The Company may disclose your Personal Information as required by law, for business transactions, or in good faith to fulfill a legal obligation, protect company rights or property, investigate wrongdoing, ensure personal safety, or mitigate legal liability.

The security of your Personal Information is important to us, but no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee its absolute security.

Changes to this Privacy Policy

We may revise our Privacy Policy from time to time. Any updates will be posted on this page. Changes become effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, please contact us by email: drycleaning@presspro.ca